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Find answers to frequently asked questions about security.

We understand that your safety relies on our expertise.

Our team also knows the value of personal service and easy-to-understand information, whether you have a general question or need immediate help during an emergency.

We’ve provided a list of frequently asked questions (and answers) to assist you as you decide which security program is right for your home or business.

Browse our frequently asked questions to learn more about security and fire alarm systems.

Do security systems actually prevent crime?

Actually, yes! Researchers from the University of North Carolina at Charlotte interviewed more than 400 incarcerated men and women who were convicted for robbery to learn if security systems deterred them.

More than half (60 percent) of the inmates in the study said they would look for an alarm before robbing a house. If there was a security system on the property, most would move along to another home instead of taking the risk of setting off an alarm.

When you invest in a security system for your home or business, you’re not only protecting your property, but also keeping your employees or loved ones safe from harm.

How much does a security system cost?

While we may cost more than those $99 specials you’ll see online and on infomercials, that’s because our service goes beyond basic installation and monitoring.

Our team undergoes extensive training and industry seminars so we can stay up-to-date on technology for your security systems. This also lets us provide more expertise and better service than you’ll find with those too-good-to-be-true offers.

The total cost of your fire alarm and/or security system will depend on your unique needs. This is why we ask you to schedule a consultation with us — and allow us to make an on-site visit to your home or business. There, we’ll sit down with you to discuss your security needs and provide you with a free quote for the services we think would work best for your family or company.

What are my home security options?

Homeowners can choose from a variety of fire and security solutions to protect their homes and families. These include:

Fire alarms

Security systems

Video systems

What are my business security options?

Businesses have several options when it comes to making sure their property and employees are safe. These include:

Fire alarms

Security systems

Video systems

Entry and access control systems

If the power goes out, will my security system still work?

Yes. Because we now use cellular radio units instead of phone lines, your system will continue to work — even without power or WiFi. For more details, please contact us.

Will you inspect systems that another company installed?

Yes, we’ll do this for alarms or security systems you purchased from another provider. We can also service and repair almost any fire alarm, security system, video camera, or access control system.

Can I use my smartphone to get alerts or camera views?

Yes! Whether you’re a homeowner or a business leader, you can view and remote-control a variety of things through our smartphone app:

View your business or home’s video cameras.

Automate door locks to control access to the building.

Change the thermostat when you’re away from home.

Get alerts when someone’s on your property.

And more

For more details on our remote capabilities or the app, please contact us.

Will my pet trigger the motion sensor on my security system?

A typical motion sensor won’t detect any person or animal that weighs less than 40 pounds. Plus, most modern home security technology can tell the difference between humans and animals moving around. This ensures that your cat or dog won’t trigger a false alarm.

Still have questions?

Contact Us
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When you choose All-Star Electronic Security, you can:

Enjoy personal service from electronic security experts.
Stop worrying about the safety of your home or business.
Feel confident in a reliable, high-quality security system.